Effective date: October 3, 2014
Bikram Winnipeg Driving School is responsible for the personal information under its control. This Privacy Policy explains what we collect through https://class5winnipeg.com, why we collect it, how we use and disclose it, and the choices available to you.
For privacy questions or requests, contact privacy@class5winnipeg.com. For a suspected security issue, contact security@class5winnipeg.com. The operating business identified by Bikram Winnipeg Driving School is responsible for responding to requests about its site and records.
1. Information We Collect
Information You Provide
We collect information that you choose to submit through the website or provide when communicating with us. Depending on how you use the website, this may include:
- your name, email address, telephone number, and organization or company name;
- the contents of an inquiry, service request, testimonial, application, or other message;
- account and authentication information if you are invited to use a staff or administrative account;
- files, photographs, or other materials that you intentionally upload; and
- any other information you choose to provide.
Please do not submit sensitive personal information that is not reasonably necessary for your request.
Information Collected Automatically
When you visit or interact with the website, the application and its hosting or security infrastructure may record limited technical information, including:
- your IP address;
- browser and user-agent information;
- requested pages, request times, referring information, and request identifiers;
- authentication, rate-limit, error, and security events; and
- session and cookie information described in our Cookie Policy.
This website does not use advertising cookies or behavioural advertising. If optional analytics, embedded media, payment, or other third-party services are added, this policy and any required consent controls will be updated before those services are enabled.
2. Why We Use Personal Information
We use personal information only for identified and reasonable purposes, including to:
- receive, evaluate, and respond to inquiries and requests;
- provide requested information, products, or services;
- administer authorized accounts and editorial workflows;
- send operational, service, policy, or security communications;
- operate, maintain, troubleshoot, and improve the website;
- protect the website and its users from spam, fraud, abuse, and unauthorized access;
- maintain appropriate business, security, and audit records; and
- comply with legal obligations and enforce applicable agreements.
If we want to use personal information for a materially different purpose, we will provide additional notice and obtain consent where required.
3. Consent and Other Legal Authority
We collect, use, and disclose personal information with your consent or as otherwise permitted or required by applicable law. Consent may be express or implied depending on the sensitivity of the information and the reasonable expectations of the interaction. Where consent is the applicable basis, you may withdraw it subject to legal or contractual restrictions and reasonable notice.
4. How We Disclose Personal Information
We do not sell personal information or rent it to others. We may disclose personal information only as reasonably necessary:
- to hosting, database, file-storage, email-delivery, backup, security, and technical-support providers that help operate the website;
- to employees, contractors, and professional advisers who need the information for an authorized purpose;
- to complete a request or transaction that you have asked us to arrange;
- to comply with applicable law, a court order, or a valid government request;
- to investigate or prevent fraud, abuse, security incidents, or harm to a person or property; or
- in connection with a proposed or completed financing, reorganization, sale, or transfer of all or part of the organization, subject to appropriate confidentiality and legal requirements.
Service providers are authorized to handle personal information only for the services they provide to us and are expected to apply safeguards appropriate to the information.
5. Retention and Disposal
We keep personal information only for as long as reasonably necessary to fulfill the purposes described above and to meet legal, accounting, security, dispute-resolution, and record-keeping requirements. Inquiries, student records, and internal notes are retained while the business needs them and until an authorized administrator deletes or anonymizes them. Audit and security logs are targeted for a two-year period, subject to legal holds. Uploaded files are retained while their owning record exists and are purged when that record is deleted. Backup retention and deletion timing depend on the hosting environment in use.
6. Security Safeguards
We use administrative, organizational, and technical safeguards designed to protect personal information against loss, theft, and unauthorized access, use, alteration, or disclosure. These safeguards may include role-based access controls, authentication, encrypted connections, request throttling, logging, backups, staff procedures, and incident-response practices.
We do not enable analytics or advertising services. The website relies on its hosting provider and supporting infrastructure services to deliver traffic and protect the service; their processing locations, logs, and retention depend on the configured services.
No method of transmission or storage is completely secure. If you believe information has been compromised, please contact security@class5winnipeg.com promptly.
7. Accuracy, Access, and Correction
You may ask whether we hold personal information about you and request access to or correction of that information, subject to applicable legal exceptions. Depending on where you live, you may also have rights concerning deletion, restriction, objection, portability, withdrawal of consent, or a complaint to a privacy regulator.
Send a request to privacy@class5winnipeg.com. We may need to verify your identity before responding, and we will handle requests within the time and exception rules that apply to the operating business and your jurisdiction. Requests received by phone, email, or WhatsApp are documented along with their outcome.
8. Processing Outside Your Region
Our service providers may store or process information in another province, state, or country. Information handled elsewhere may be subject to the laws and lawful-access rules of that jurisdiction. We remain responsible for personal information under our control and use contractual or other measures appropriate to the service and applicable law.
9. Children's Privacy
The website and its inquiry forms are intended for adults and are not directed to children. We do not knowingly collect personal information from a child contrary to applicable law. A parent or legal guardian who believes a child has submitted personal information may contact us to request review and appropriate action.
10. Third-Party Websites and Services
The website may link to social networks or other third-party websites. Following a link takes you to a service that operates under its own terms and privacy practices. We do not control and are not responsible for how those third parties handle information.
11. Changes to This Policy
We may update this policy when our services, providers, technology, or legal obligations change. The effective date above identifies the latest revision. We will provide additional notice of material changes where appropriate or required by law.
12. Contact and Privacy Questions
Questions, access requests, corrections, or privacy complaints may be sent to privacy@class5winnipeg.com.
Bikram Winnipeg Driving School
Winnipeg, Manitoba, Canada
Primary jurisdiction: Manitoba, Canada